Question 1

What is the collection procedure?

Accepted Answer

Next-day Collection
When you place an order with Holstein Meats we do everything we can to ensure that your order is of the quality that you expect.
All of our meats are freshly packed. Once we receive your order we will email you with an invoice.
 
Collections will be ready the following afternoon from 14:00.
 
Please Note that for Platter Orders we require a 50% deposit. At this stage we don’t deliver platters.

Question 2

What is the delivery procedure?

Accepted Answer

Next-day delivery
When you place an order with Holstein Meats we do everything we can to ensure that your package arrives in excellent condition. All of our meats are freshly packed.
 
Standard Deliveries are done within 24-48 hours in the Gauteng region once payment is reflected in our account.
 
For more information on delivery please contact us on shop@holsteinmeats.co.za

Question 3

How long does delivery take?

Accepted Answer

All orders within Gauteng are delivered next-day. Orders placed outside of Gauteng have scheduled delivery dates and are on average delivered within 2-3 working days (an email confirming your order will verify the specific date).
 
Deliveries are made between Monday to Friday 9am to 5pm, we are unable to deliver on weekends at this stage and therefore any orders placed on Friday-Sunday will be delivered on the following Monday.

Question 4

Can I cancel my order?

Accepted Answer

Yes. We need to be informed of any cancellations at least 1 day prior to the orders shipment date. To cancel your order, please email shop@holsteinmeats.co.za

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